> ## Documentation Index
> Fetch the complete documentation index at: https://manual.muzemus.online/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing clients

> Create and manage the client organisations that use MUZE.

Clients are the retail organisations that use MUZE. Each client has its own stores, employees, products, and entitlement rules. This page is only available to Administrators.

<Note>
  Navigate to **Clients** from the sidebar under **Organisation**.
</Note>

## Viewing clients

| Column                      | Description                                                                      |
| --------------------------- | -------------------------------------------------------------------------------- |
| **Code**                    | Unique client identifier                                                         |
| **Name**                    | Client display name                                                              |
| **Active**                  | Whether the client is active                                                     |
| **Entitlement Enforcement** | Switches the client between free flow (off) and strict entitlement handling (on) |

## Creating a client

<Steps>
  <Step title="Open the create dialog">
    Click **Create** on the Clients page.
  </Step>

  <Step title="Enter the details">
    * **Code**: a unique short code
    * **Name**: the client's display name
    * **Address fields**: address lines, city, province, postal code, country
    * **Contact fields**: phone and email
    * **Entitlement Enforcement**: leave **off** for free-flow behaviour (the default) or toggle **on** for strict, phase-by-phase allocation. **Free flow** ignores the initial/replacement split, so employees see every product in their matched rule set and any excess becomes employee-paid. **Strict mode** shows only the products that apply in the employee's current phase and blocks orders that exceed the company-paid allocation. See [Entitlement engine](/uniform-management/entitlement-engine).
  </Step>

  <Step title="Save">
    Click **Save** to create the client.
  </Step>
</Steps>

## Editing a client

1. Find the client in the table.
2. Click **Edit**.
3. Update the fields and click **Save**.

## Deactivating a client

Deactivating sets the client to inactive without removing it; historical data is preserved.

1. Select the client with its checkbox.
2. Click **Deactivate** in the bulk action toolbar.

## Permanent deletion

**Permanent Delete** removes the client and all associated data. This cannot be undone.

<Warning>
  Permanent deletion removes all stores, employees, orders, and other data belonging to the client. Use with caution.
</Warning>

Bulk operations (deactivate or permanently delete) send a single request to the server, which avoids rate-limit problems on large selections.


## Related topics

- [System settings](/administrator/system-settings.md)
- [Entitlement engine](/uniform-management/entitlement-engine.md)
- [Managing employees (HR)](/hr/managing-employees.md)
- [Managing departments](/administrator/managing-departments.md)
- [Managing employees](/administrator/managing-employees.md)