> ## Documentation Index
> Fetch the complete documentation index at: https://manual.muzemus.online/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing stores and regions

> Create, import, and manage stores and regions.

Stores and regions are the organisational backbone of the portal. Every store belongs to a region, and employees, orders, and reporting all tie back to stores.

<Note>
  Navigate to **Stores & Regions** from the sidebar under **Organisation**.
</Note>

## Regions

Regions group stores geographically (for example "Gauteng" or "Western Cape").

### Viewing regions

Switch to the **Regions** tab:

| Column          | Description                  |
| --------------- | ---------------------------- |
| **Code**        | Unique region identifier     |
| **Name**        | Region display name          |
| **Store Count** | Stores in this region        |
| **Active**      | Whether the region is active |

### Creating a region

1. On the **Regions** tab, click **Create**.
2. Enter a **Code** and **Name**.
3. Click **Save**.

## Stores

### Viewing stores

The **Stores** tab (default) shows:

| Column             | Description                 |
| ------------------ | --------------------------- |
| **Store Number**   | Unique store identifier     |
| **Name**           | Store display name          |
| **Region**         | The store's region          |
| **Area Manager**   | Assigned area manager       |
| **Employee Count** | Employees at this store     |
| **Active**         | Whether the store is active |

Search by name or number, and filter by region.

### Creating a store

<Steps>
  <Step title="Open the create dialog">
    Click **Create** on the Stores tab.
  </Step>

  <Step title="Enter store details">
    * **Store Number**: unique identifier
    * **Name**: store display name
    * **Region**: select or type-to-create a region (required)
    * **Division**: optional; select an existing division or type a new one
    * **Area Manager**: optional
    * **Address**: store address
  </Step>

  <Step title="Save">
    Click **Save** to create the store.
  </Step>
</Steps>

## Deactivating and deleting

Select records with the checkboxes, then use the bulk toolbar:

* **Deactivate** hides the records from active views while preserving history.
* **Permanent Delete** removes the records and all dependent data (employees, orders) in one transaction.

<Warning>
  Permanent deletion cannot be undone. All employees, orders, and other data linked to the deleted store or region are removed with it.
</Warning>

## Bulk importing stores

Bulk import lives on the [Data Import Hub](/administrator/data-import-hub), including the CSV format and the option to auto-create missing regions.


## Related topics

- [Data Import Hub](/administrator/data-import-hub.md)
- [Reports overview](/reports/overview.md)
- [Managing staff accounts](/administrator/managing-accounts.md)
- [Store overview](/store-manager/store-overview.md)
- [Administrator overview](/administrator/overview.md)