> ## Documentation Index
> Fetch the complete documentation index at: https://manual.muzemus.online/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> What the MUZE Uniform Portal is and how this guide is organised.

MUZE Uniform Portal is a staff-only platform for managing employee uniform entitlements, ordering, production tracking, and reporting. Retail organisations use it to make sure every employee receives the correct uniforms for their role, department, and employment details.

<Note>
  This is a staff-only portal. Employees do not have login accounts. All employee-related actions, such as checking entitlements, placing orders, and tracking deliveries, are performed by authorised staff on the employee's behalf.
</Note>

## What the portal does

MUZE covers the full uniform programme in one place:

* **Entitlements.** Every employee belongs to a uniform category, and administrators configure rule sets that define which products each category receives, how many, and when. The system calculates each employee's remaining company-paid balance automatically.
* **Ordering.** Store Managers, HR, and Administrators place orders on behalf of employees. Before an order is submitted, the system shows which items are company-paid and which would be employee-paid.
* **Approval.** Uniform categories whose rule sets require it send submitted orders to an approval queue before production.
* **Production.** Approved orders move through manufacturing, embroidery, quality check, packing, and dispatch, with progress visible to everyone involved.
* **Multi-client support.** Each retail client (for example Boxer) has its own stores, employees, products, and rules. Administrators switch between clients with the client selector.

For the calculation details, see the [Entitlement engine](/uniform-management/entitlement-engine) page; for order statuses, see the [Order lifecycle](/orders/order-lifecycle).

## Who this guide is for

<Columns cols={2}>
  <Card title="Administrators" icon="settings" href="/administrator/overview">
    Configure the system: stores, products, entitlement rules, accounts, and reports.
  </Card>

  <Card title="HR users" icon="users" href="/hr/overview">
    Manage employees, view entitlements, approve orders, and run reports.
  </Card>

  <Card title="Store Managers" icon="store" href="/store-manager/overview">
    View your store's employees, place uniform orders, and track order progress.
  </Card>

  <Card title="Employees" icon="user" href="/getting-started/understanding-your-role">
    Uniform entitlements are managed by staff. No login is required.
  </Card>
</Columns>

## How to use this guide

* New to MUZE? Start with [Signing in](/getting-started/signing-in) and [Understanding your role](/getting-started/understanding-your-role).
* Know your role? Jump to your section: [Administrator](/administrator/overview), [HR](/hr/overview), or [Store Manager](/store-manager/overview).
* Looking for a term? Check [Common concepts](/getting-started/common-concepts).
* Need help? Visit [Troubleshooting](/troubleshooting/common-issues).