> ## Documentation Index
> Fetch the complete documentation index at: https://manual.muzemus.online/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding your role

> The roles in MUZE and what each one can do.

MUZE uses role-based access control. Your role determines what you can see and do in the portal, and the sidebar navigation is filtered accordingly.

## Available roles

| Role              | Who they are            | Access level                                                                              |
| ----------------- | ----------------------- | ----------------------------------------------------------------------------------------- |
| **Super Admin**   | MUZE leadership         | Full platform access across all clients                                                   |
| **Muze Admin**    | MUZE operations team    | Full admin access across all clients, with the client selector choosing the active client |
| **HR**            | Human Resources staff   | Employee management, order oversight, approvals, and reports for their assigned client    |
| **Store Manager** | Store-level supervisors | Place orders, view store data, and track orders for their assigned store                  |
| **Employee**      | Retail staff            | No portal login; managed by staff in the portal                                           |

## What each role can do

### Administrators (Super Admin and Muze Admin)

<AccordionGroup>
  <Accordion title="Configure the system" icon="settings">
    Manage clients, stores, regions, departments, uniform categories, products, and entitlement rules.
  </Accordion>

  <Accordion title="Manage accounts" icon="users">
    Create and manage staff login accounts, assign roles, and handle invitations.
  </Accordion>

  <Accordion title="Manage orders" icon="package">
    View all orders and advance them through production stages.
  </Accordion>

  <Accordion title="Run reports" icon="bar-chart-2">
    Access all reports, including store spend, replacement due, and production requirements, and export data to CSV.
  </Accordion>

  <Accordion title="View audit logs" icon="scroll">
    Monitor all system activity through the audit trail.
  </Accordion>
</AccordionGroup>

### HR users

* Manage employees, including bulk CSV imports
* View any employee's entitlement balances across their client
* Place orders on behalf of employees
* Approve or reject pending orders
* Run and export reports

HR users are scoped to a single client and see every store in it.

### Store Managers

* View employees at their store and their entitlement balances
* Place uniform orders for employees in their store
* Track orders for their store

Store Managers cannot approve orders. Approval is handled by HR and Administrators.

### Employees

Employees do not have portal accounts. Their uniform entitlements, orders, and deliveries are managed by Store Managers, HR, or Administrators on their behalf.

## How to check your role

Your role is shown on your **Profile** page:

1. Select your name or avatar in the top-right corner of the navigation bar.
2. Select **Profile**.
3. Your roles appear as badges under the **Access** section.

<Note>
  If you believe your role is incorrect or you need additional permissions, contact your system administrator.
</Note>


## Related topics

- [Introduction](/getting-started/introduction.md)
- [Navigation](/getting-started/navigation.md)
- [Signing in](/getting-started/signing-in.md)
- [Troubleshooting](/troubleshooting/common-issues.md)
- [Reports overview](/reports/overview.md)