> ## Documentation Index
> Fetch the complete documentation index at: https://manual.muzemus.online/llms.txt
> Use this file to discover all available pages before exploring further.

# Approving orders (HR)

> Review and approve or reject pending uniform orders.

When a Store Manager submits an order that requires approval, the order enters **Pending Approval**. You receive an in-app notification and an email with a "Review & Approve" button and the Sales Order PDF attached.

<Note>
  Navigate to **Approvals** from the sidebar under **Operations**.
</Note>

## The approval queue

The Approvals page lists every order awaiting approval in your client's stores:

| Column                | Description                      |
| --------------------- | -------------------------------- |
| **Order Number**      | The order identifier             |
| **Store Order Batch** | The `SO-#####` submission number |
| **Employee**          | Who the order is for             |
| **Submitted By**      | Who placed the order             |
| **Store**             | The store the order belongs to   |
| **Items**             | Number of items                  |
| **Total**             | Order total in Rands             |

<Frame>
  <img src="https://mintcdn.com/muze-mus/ph71qZxUEh0ANGHS/images/approvals-queue-light.png?fit=max&auto=format&n=ph71qZxUEh0ANGHS&q=85&s=8a444cb700d6d696f6df22dd858008ac" alt="The approvals queue with pending store order batches" className="light-only" width="2880" height="1800" data-path="images/approvals-queue-light.png" />

  <img src="https://mintcdn.com/muze-mus/ph71qZxUEh0ANGHS/images/approvals-queue-dark.png?fit=max&auto=format&n=ph71qZxUEh0ANGHS&q=85&s=490b6c206c4406c471bb279f7d318f8a" alt="The approvals queue in dark mode" className="dark-only" width="2880" height="1800" data-path="images/approvals-queue-dark.png" />
</Frame>

## Reviewing an order

1. Click the **order number** to open the detail view.
2. Check the line items, quantities, sizes, and prices.
3. Check the **financial breakdown** of company-paid vs employee-paid amounts.
4. Check the **status timeline** for the order's history.

## Approving

**Single order:**

1. Open the order detail.
2. Click **Approve**; the order moves to **Approved** and enters the production pipeline.

**Whole batch:**

1. Find the `SO-#####` batch in the approvals list.
2. Click **Bulk Approve**; every order in the batch is approved at once.

## Rejecting

**Single order:**

1. Open the order detail.
2. Click **Reject**.
3. Enter a **rejection reason** (required) and confirm.

**Whole batch:**

1. Find the `SO-#####` batch.
2. Click **Bulk Reject**, enter the reason, and confirm.

The rejection reason is recorded in the order's status timeline and shown to the submitter.

## Editing orders before approval

While an order is still **Pending Approval** you can edit its items:

1. Open the order detail.
2. Click **Edit Items**.
3. Modify quantities or sizes, or remove items, and save.

The system re-validates the employee's entitlements and recalculates the company-paid / employee-paid split.

<Note>
  Orders can only be edited while pending. Once approved, items cannot be modified.
</Note>

## Scope

You can only approve orders belonging to stores in your assigned client. Orders from other clients' stores never appear in your queue.


## Related topics

- [Viewing orders (HR)](/hr/viewing-orders.md)
- [HR overview](/hr/overview.md)
- [Placing orders](/orders/placing-orders.md)
- [Ordering for employees (HR)](/hr/ordering-for-employees.md)
- [Sales Order documents](/orders/sales-orders.md)