> ## Documentation Index
> Fetch the complete documentation index at: https://manual.muzemus.online/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing orders (HR)

> Track orders across your client's stores.

As an HR user you have visibility into all orders across your client's stores.

<Note>
  Navigate to **Orders** from the sidebar under **Operations**.
</Note>

## Order list

Orders are grouped by **store order batch** (`SO-#####`). Status summary cards at the top show counts by status; click a card to filter the table.

| Column                | Description                 |
| --------------------- | --------------------------- |
| **Order Number**      | Unique order identifier     |
| **Store Order Batch** | The `SO-#####` batch number |
| **Employee**          | Who the order is for        |
| **Submitted By**      | Who placed the order        |
| **Status**            | Current order status        |
| **Submitted**         | When it was placed          |
| **Items**             | Number of items             |

The status flow and what each stage means are covered in the [Order lifecycle](/orders/order-lifecycle).

## Order detail

Click an **order number** to open the detail dialog:

* **Line items**: products, sizes, quantities, and prices
* **Financial summary**: company-paid vs employee-paid breakdown
* **Status timeline**: every status change with actor, timestamp, and notes

## Sales Order documents

Each store order batch generates a **Sales Order PDF**: the formal record of what was ordered, including the product matrix, packing list by employee, and company-paid and employee-paid totals. Find the batch and click **Sales Order** to preview or download. See [Sales Order documents](/orders/sales-orders).

<Note>
  HR can view orders across all stores in the assigned client, and no orders from other clients.
</Note>


## Related topics

- [Viewing store orders](/store-manager/viewing-orders.md)
- [Managing orders](/administrator/managing-orders.md)
- [Approving orders (HR)](/hr/approving-orders.md)
- [Viewing store employees](/store-manager/employees.md)
- [HR overview](/hr/overview.md)