> ## Documentation Index
> Fetch the complete documentation index at: https://manual.muzemus.online/llms.txt
> Use this file to discover all available pages before exploring further.
# Placing orders
> How staff place uniform orders on behalf of employees.
Orders are placed by Administrators, HR, and Store Managers on behalf of employees. Employees do not place their own orders.
## Who can place orders
| Role | Scope |
| ----------------- | -------------------------------------- |
| **Administrator** | Any store, any client |
| **HR** | Any store within their assigned client |
| **Store Manager** | Only their assigned store |
## Ordering workflow
Choose the employees who need uniforms. You can select multiple employees in a single session.
Browse the catalogue. Products are filtered to those the employee is entitled to receive under their rule set.
For each product, choose the size (pre-filled from the employee's sizing profile when set) and the quantity.
The cart groups items by employee and department and shows the cost breakdown: company-paid items within the remaining allocation, employee-paid items beyond it.
Submit the order. If the matched rule set requires approval, it enters **Pending Approval**; otherwise it goes straight to **Submitted**.
## Entitlement balances
Each product card shows the employee's remaining allocation:
* **Allowed**: total quantity the employee is entitled to
* **Consumed**: quantity already ordered in the current cycle
* **Remaining**: available for this order
If the remaining balance is 0, the product is employee-paid only.
## Cart behaviour
* The cart persists in your browser session, so you can navigate away and come back
* You can add items for multiple employees before submitting
* Items can be edited or removed at any time
* If a submission partially fails, failed employees remain in the cart for correction
If the client has **Entitlement Enforcement** enabled (strict mode), company-paid quantities beyond the employee's remaining allocation are blocked. In free flow the excess is ordered as employee-paid instead. Either way, an order can still include employee-paid items.
## What happens at submission
At submission time the system:
1. Locks the employee's record to prevent concurrent changes
2. Re-validates every entitlement balance
3. Calculates the company-paid and employee-paid split
4. Commits the order and its entitlement consumption in one transaction
## Approval
Whether an order needs approval is determined by the entitlement rule set matched to each employee. If approval is required, the order enters **Pending Approval** and is handled from the Approvals page by HR or Administrators (see [Approving orders](/hr/approving-orders)).
## Notifications
Everyone involved is notified at submission and at every status change. The full recipient table is in [Notifications](/orders/notifications).
## Related topics
- [Ordering for employees (Store Manager)](/store-manager/ordering-for-employees.md)
- [Administrator overview](/administrator/overview.md)
- [Ordering for employees (HR)](/hr/ordering-for-employees.md)
- [Introduction](/getting-started/introduction.md)
- [Order lifecycle](/orders/order-lifecycle.md)