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MUZE uses role-based access control. Your role determines what you can see and do in the portal, and the sidebar navigation is filtered accordingly.

Available roles

What each role can do

Administrators (Super Admin and Muze Admin)

Manage clients, stores, regions, departments, uniform categories, products, and entitlement rules.
Create and manage staff login accounts, assign roles, and handle invitations.
View all orders and advance them through production stages.
Access all reports, including store spend, replacement due, and production requirements, and export data to CSV.
Monitor all system activity through the audit trail.

HR users

  • Manage employees, including bulk CSV imports
  • View any employee’s entitlement balances across their client
  • Place orders on behalf of employees
  • Approve or reject pending orders
  • Run and export reports
HR users are scoped to a single client and see every store in it.

Store Managers

  • View employees at their store and their entitlement balances
  • Place uniform orders for employees in their store
  • Track orders for their store
Store Managers cannot approve orders. Approval is handled by HR and Administrators.

Employees

Employees do not have portal accounts. Their uniform entitlements, orders, and deliveries are managed by Store Managers, HR, or Administrators on their behalf.

How to check your role

Your role is shown on your Profile page:
  1. Select your name or avatar in the top-right corner of the navigation bar.
  2. Select Profile.
  3. Your roles appear as badges under the Access section.
If you believe your role is incorrect or you need additional permissions, contact your system administrator.