In-app notifications
In-app notifications appear in the notification bell in the navigation bar. The bell:- Polls for unread notifications every 30 seconds
- Shows the unread count as a badge
- Pauses polling while the browser tab is hidden
Notifications page
Navigate to Notifications from the sidebar to view all notifications. From there you can:- Filter by read or unread status
- Mark all as read
- Delete individual or multiple notifications
Notification types
Email notifications
Approval emails include the order summary, the Sales Order PDF attachment, and a “Review & Approve” button linking to the approvals page. Email delivery is best-effort; a failed email never blocks the order itself.
Who gets notified
When an order is submitted
When an order status changes
Employees without linked user accounts do not receive notifications. All ordering and tracking for these employees is done by staff on their behalf.